Your Privacy Matters

Privacy Policy

How we collect, use, protect, and manage your personal information

Last updated: May 20, 2026

SSL Encrypted

Secure Storage

GDPR Compliant

Data Protection

Introduction

Welcome to Starway Web Digital ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our digital marketing services, or engage with our platforms.

We are committed to protecting your privacy and ensuring transparency about our data practices. Please read this policy carefully. If you do not agree with the terms, please do not access or use our services.

Scope: This policy applies to all visitors, clients, and users of Starway Web Digital services, including website development, SEO, PPC, social media management, email marketing, and consulting services.

Information We Collect

We may collect the following types of information:

Personal Identification Information

Full name (individual or business representative)
Job title and company name
Billing and shipping address
Phone number and email address
Tax identification number (for invoicing)

Technical & Usage Data

IP address and browser type
Device information (OS, screen resolution)
Pages visited, time spent, click patterns
Referring website and exit pages
Geolocation data (country/city level)

Project & Service Data

Website credentials (with explicit permission)
Analytics and campaign performance data
Feedback, survey responses, and testimonials
Communication history (emails, chat, call recordings)

How We Use Your Information

Provide, operate, and maintain our services

Process transactions and send invoices

Improve, personalize, and expand our offerings

Communicate with you about updates, promotions, and support

Analyze website traffic and user behavior

Prevent fraud and ensure security

Comply with legal obligations

Conduct market research and gather feedback

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

256-bit SSL encryption for data transmission
Secure servers with firewall protection
Regular security audits and vulnerability scans
Restricted employee access on a need-to-know basis
Automatic off-site backups (retained for 30 days)

Important: While we strive to protect your data, no transmission over the internet is 100% secure. You share information at your own risk. We are not liable for breaches beyond our reasonable control.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Types of cookies we use:

Essential Cookies: Required for core website functionality
Analytics Cookies: Help us understand user behavior (Google Analytics, etc.)
Marketing Cookies: Track campaign performance and retargeting
Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

📧 Cookie Consent: By continuing to use our website, you consent to our use of cookies as described in this policy.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share data in these circumstances:

Service Providers: Hosting, payment processing, email delivery, analytics (under confidentiality agreements)
Legal Compliance: To comply with laws, court orders, or government requests
Business Transfers: In case of merger, acquisition, or asset sale (with notice)
With Your Consent: When you explicitly authorize sharing

Links to Third-Party Websites

Our website may contain links to external sites (client websites, partner platforms, social media, etc.). Once you leave our domain, we are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

Example: Facebook, Google, Twitter, LinkedIn, YouTube

Your Privacy Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California), you may have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your data (subject to legal obligations)
Restriction: Limit how we process your data
Portability: Receive your data in a machine-readable format
Objection: Opt out of marketing communications
Withdraw Consent: Cancel previously granted permissions

To exercise these rights, contact us at info@starwaywebdigital.com. We will respond within 30 days.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax records: 7 years). After the retention period, your data will be securely deleted or anonymized.

Retention schedule: Client data — 5 years after contract end; Website analytics — 26 months; Email marketing data — until unsubscribe request.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately so we can delete it.

Updates to This Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we will notify you via email or a prominent notice on our website.

Your continued use of our services after modifications constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please reach out to our Data Protection Officer (DPO):

Starway Web Digital

📍 59/c, Tiljara road, JBS, Gobra,
Kolkata, West Bengal, 700046

📧 Email: info@starwaywebdigital.com

📞 Phone: +91 8240669415

⏰ Response Time: 2-3 business days